Shipping Guidelines
To ensure your device arrives safely, please follow these shipping guidelines:
- Use a sturdy box with ample padding
- Wrap your device in bubble wrap or similar material
- Include your contact information and repair details
- Choose a shipping method with tracking
- Consider insuring your package for its full value
Important: We strongly recommend insuring your package for its full value. We are not responsible for any damage or loss during transit if proper packaging and insurance are not used. If you provide your own shipping label, please ensure it includes insurance coverage.
Shipping Address
Send your device to:
Laptop Doctor
63/32, 1st Floor Shop No.4
Venkateshwara Layout, SG Palya Main Road
Bangalore, India 560029
Include a note with your name, contact information, and a brief description of the issue.
Data Recovery Services
We offer professional data recovery services for various storage devices. Please note the following:
- Data recovery costs range from ₹2,000 to ₹50,000 depending on complexity
- Recovered data will be transferred to a new drive (purchased separately)
- Original drives cannot be returned as they are dismantled during recovery
- Success rates vary based on damage type and extent
Important: While we take every precaution to protect your data, we cannot guarantee successful recovery. We strongly recommend maintaining regular backups of your important data.
Device Storage Policy
Please note our storage policies:
- Devices must be picked up within 60 days of notification
- After 60 days, devices may be considered abandoned
- Extended storage is available for ₹3,000 per month
- Abandoned devices may be sold or recycled to recover costs
Note: We will attempt to contact you multiple times before considering a device abandoned. Please ensure your contact information is up to date.